Senior Field Applications Engineer

April 16

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $117k - $169k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Semtech

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Semtech is a high-performance semiconductor and IoT systems provider that specializes in developing cutting-edge technology solutions for the Internet of Things (IoT). Their flagship product, the LoRa chipset, enables efficient, long-range, low-power communication between devices and the cloud. Semtech's offerings extend to various applications including smart agriculture, healthcare, industrial control, and more, aimed at enhancing connectivity and productivity on a global scale.

IoT • LPWAN • ESD Protection • Signal Integrity • Semiconductors

1001 - 5000 employees

Founded 1960

🔌 API

🤖 Artificial Intelligence

💰 Post-IPO Debt on 2023-10

📋 Description

•Provide pre-sales and post-sales technical support to customers and prospects, focused on the Semtech signal integrity / high-speed communications product portfolio •Assist customers with the design-in of Semtech high-speed communications ICs into their products, providing guidance on both hardware and software aspects of the customer designs •Serve as the primary technical point of contact for customers and prospects •Troubleshoot and drive to resolution complex technical issues related to the integration of Semtech high-speed communications ICs into the customers’ products •Work closely with the sales team and product line managers to understand customer requirements and provide technical solutions, helping to close sales •Collaborate with product management and R&D teams to provide feedback and drive product improvements based on customer input •Support customers in the qualification process of their products with equipment and network operators and cloud service providers •Conduct customer, distributor, and partner training and product demonstrations •Participate in trade shows, conferences, and customer meetings to promote Semtech signal integrity and high-speed communications products •Help create application notes and white papers targeting the use of Semtech signal integrity / high-speed communications products

🎯 Requirements

•5+ years’ experience with hardware and firmware design and/or validation •5+ years’ experience in direct customer technical support •Knowledge of and experience with high-speed circuitry and PCB design and validation •Excellent communication, interpersonal and presentation skills •Candidate must be highly self-motivated •B.S.E.E. with focus on integrated circuit (IC) design, hardware design, networking communications, or a related area