Serigor Inc
Serigor Inc. is a Maryland-based Woman-Owned Small Business (WOSB) specializing in IT services, IT staff augmentation, government solutions, and global delivery. The company provides a comprehensive range of services including next-gen artificial intelligence, IT development, managed IT services, project and portfolio management, agile consulting, IT maintenance, staffing solutions, CRM & Salesforce, change management, and cybersecurity services. Serigor Inc. works with a diverse range of industries, including government, education, HR, healthcare, and finance, offering tailored and innovative technology solutions to meet specific business needs.
IT Services • Government Solutions • Consulting • Database & Software Development • Business Process Outsourcing
MES IT Product Manager
May 3, 2024
Serigor Inc
Serigor Inc. is a Maryland-based Woman-Owned Small Business (WOSB) specializing in IT services, IT staff augmentation, government solutions, and global delivery. The company provides a comprehensive range of services including next-gen artificial intelligence, IT development, managed IT services, project and portfolio management, agile consulting, IT maintenance, staffing solutions, CRM & Salesforce, change management, and cybersecurity services. Serigor Inc. works with a diverse range of industries, including government, education, HR, healthcare, and finance, offering tailored and innovative technology solutions to meet specific business needs.
IT Services • Government Solutions • Consulting • Database & Software Development • Business Process Outsourcing
📋 Description
• Serve as a member of the client Medicaid Enterprise System (MES) Program • Provide IT product management within the MES portfolio • Champion department's key strategies for healthier outcomes • Provide independent product oversight for client’s Medicaid products • Create user stories, technology roadmaps, and customer research • Collaborate with divisions and external stakeholders • Represent client business functions within NC Medicaid • Interact with various client offices and stakeholders • Lead and direct cross-functional activities • Manage direct and hybrid reporting relationships and staff • Collaborate and develop workgroups around product deliverables • Conceive, develop, and implement new product initiatives • Provide feedback to senior decision-makers for strategic alternatives • Communicate project goals, timelines, and results • Determine customer needs, lead product discovery, and translate into requirements • Assess emerging products and make recommendations • Provide trainings on product knowledge, usage, and implementation • Use database queries to analyze performance indicators • Ensure compliance with policies and procedures • Manage product lifecycle from conception through implementation • Responsible for successful development of IT systems supporting the Medicaid program • Engage with business owners to develop strategy behind MES modules • Translate and specify functional requirements • Work with Program Managers and Systems Integrator to manage feature launches • Evaluate and analyze work done by various stakeholders to ensure success • Highly desired experience in Medicaid/Health Care or Managed Care
🎯 Requirements
• Knowledge of Enterprise IT Systems, system integration principles, and associated change management best practices • Understanding of CMS’ Seven Standards and Conditions and the Medicaid program • Ability to manage multiple priorities and projects in a fast-paced environment • Proficient in Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software • Skills in persuasion, negotiation, relationship management, conflict resolution, and effective communication • Track record of launching user-focused products in analytics or healthcare space • Experience creating business use cases, requirements, and process maps • Experience working in business analysis, product management, project management, or software development • Excellent communication skills and attention to detail • Experience with agile development methodologies and tools • Experience using or implementing Cloud technologies IaaS, PaaS, SaaS • Experience handling HIPAA and PII data • 7+ years of product management experience in healthcare or government • Managed Care knowledge • MITA knowledge • Medicaid Program knowledge or related HealthCare Information System experience
🏖️ Benefits
• Equipment will be provided and VPN access and collaboration tools are available • Remote position allowing candidates from anywhere in the US
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