Serigor Inc
IT Services • Government Solutions • Consulting • Database & Software Development • Business Process Outsourcing
51 - 200
Junior Service Support Analyst
September 23
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟢 Junior
🧐 Analyst
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
Serigor Inc
IT Services • Government Solutions • Consulting • Database & Software Development • Business Process Outsourcing
51 - 200
Description
• Provide first level hardware, software and application support to end users • Respond via telephone or electronically to inquiries and requests for assistance • Identify problems, categorize issues, prioriti...
Requirements
• Knowledge of Microsoft Windows 10 operating system • Skills in analyzing and diagnosing user problems • Basic knowledge of computers, monitors, printers, network equipment, telephones, fax machines, and cash registers • Ability to multitask and assess risk • Ability to follow established procedures • Ability to communicate effectively in oral and written formats
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