Junior Service Support Analyst

September 23

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Serigor Inc

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IT Services • Government Solutions • Consulting • Database & Software Development • Business Process Outsourcing

51 - 200

Description

• Provide first level hardware, software and application support to end users • Respond via telephone or electronically to inquiries and requests for assistance • Identify problems, categorize issues, prioriti...

Requirements

• Knowledge of Microsoft Windows 10 operating system • Skills in analyzing and diagnosing user problems • Basic knowledge of computers, monitors, printers, network equipment, telephones, fax machines, and cash registers • Ability to multitask and assess risk • Ability to follow established procedures • Ability to communicate effectively in oral and written formats