Junior Service Support Analyst

September 23

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Serigor Inc

IT Services β€’ Government Solutions β€’ Consulting β€’ Database & Software Development β€’ Business Process Outsourcing

Description

β€’ Provide first level hardware, software and application support to end users β€’ Respond via telephone or electronically to inquiries and requests for assistance β€’ Identify problems, categorize issues, prioriti...

Requirements

β€’ Knowledge of Microsoft Windows 10 operating system β€’ Skills in analyzing and diagnosing user problems β€’ Basic knowledge of computers, monitors, printers, network equipment, telephones, fax machines, and cash registers β€’ Ability to multitask and assess risk β€’ Ability to follow established procedures β€’ Ability to communicate effectively in oral and written formats

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