ServiceTitan
ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.
SaaS • Mobile • FinTech
Pro Product Specialist
March 20
ServiceTitan
ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.
SaaS • Mobile • FinTech
📋 Description
• Become an important member of the Pro Product Excellence team, influencing the company's continued success. • Actively manage and develop a portfolio of residential and commercial service companies. • Analyze product adoption data and account trends related to Pro Products to identify actionable insights. • Evolve and diversify your Pro Product knowledge enabling your ability to handle a variety of customer questions. • Cultivate a strong partnership with the Pro Implementation and Pro Account Management team. • Drive an amazing ongoing customer experience through optimization discussions and specialized support. • Participate and engage in an active feedback loop with Product, ensuring customer experience and quality of life needs are translated effectively.
🎯 Requirements
• 2+ years of relevant experience managing multiple accounts with a proven track record of success OR 1+ years experience in the home services industry as a GM, Ops Manager, or similar role. • BA/BS degree preferred. • Self-starter who thrives in a fast-paced environment with the demonstrated capacity to lead, motivate, and maintain high attention to detail. • Proven ability to multi-task and manage multiple projects at a time using data-driven decision-making to identify level of priority. • Team player with strong communication and organizational skills, and an ability to work through temporary ambiguity with a positive attitude. • Intermediate level understanding of value drivers in recurring revenue business models.
🏖️ Benefits
• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision for you and your dependents, RSP match, and 24/7 virtual healthcare. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.
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