Project Manager - Franchise Implementation

5 days ago

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ServiceTitan

WebsiteLinkedInAll Job Openings

SaaS • Mobile • FinTech

1001 - 5000

Description

• Oversee the onboarding experience for ServiceTitan’s franchise accounts. • Serve as the primary point of contact for corporate leadership during implementation. • Develop and execute project plans to onboard all franchise locations to ServiceTitan. • Construct detailed implementation plans for the rollout within multi-location franchise systems. • Manage and coordinate cross-functional resources to deliver against defined timelines. • Provide coaching and training on product best practices and workflows. • Anticipate project risks and issues, mitigate risks and issues.

Requirements

• 5+ years of experience in a combination of software implementation, project management, and client relationship management. • Exceptional project management skills and ability to multitask. • Proven ability to manage multiple moving pieces while paying strict attention to detail. • Demonstrated ability in learning new software programs and identifying opportunities. • Natural ability to think several steps ahead of the client and take proactive steps. • Problem-solver with a demonstrated ability to overcome challenges with creative solutions. • Team player with strong communication and organizational skills and an ability to roll with the punches.

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, up to $20k in adoption reimbursement. • On demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk. • Pet insurance, legal advisory services, financial planning tools, and more.