Senior Full Stack Engineer - Contact Center Pro

April 16

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ServiceTitan

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ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

📋 Description

• Deliver scalable, reliable solutions to complex business problems. • Own applications critical to the success of customers and the business. • Drive frontend architecture and design decisions. • Partner with engineering leaders to drive vision for long-term technical excellence. • Collaborate with engineering, product, and design teams to design customer solutions. • Develop and maintain sufficient test coverage for all features. • Value mentorship and help engineers grow.

🎯 Requirements

• 5+ years of experience architecting, designing, and building scalable web applications and microservice-based backend systems. • Created and maintained JSON Web APIs backed by databases in any strongly-typed backend development framework. • Deep understanding of messaging systems such as Kafka and extensive usage in development. • Pride in delivering user experiences and championing technical excellence. • Excited to work collaboratively with engineering and across functional teams. • Eager to contribute ideas and experiences for continuous improvement. • Enjoy working on GitHub repos set up for CI/CD, automated testing. • Strong communication skills to exchange ideas in a distributed environment.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to grow your career. • Comprehensive onboarding program, leadership training for all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (100% employer paid options and 90% coverage for dependents), FSA, and HSA. • 401k match, telehealth options including memberships to One Medical. • Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.