Social Media Manager

November 5

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Logo of ServiceTitan

ServiceTitan

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

Description

• Influence and develop social media strategy and voice for FieldRoutes and Aspire. • Work cross-functionally with the Marketing organization. • Build and manage a cross-platform editorial calendar. • Identify and implement new social media technologies and analyze outcomes. • Build relationships with customer community to improve brand favorability. • Partner with external agencies and internal stakeholders for content improvement.

Requirements

• 5+ years of experience in content development and social media management. • Expertise in developing channel-native social marketing strategies. • Deep understanding of the social media landscape and how to leverage channels. • Data-driven problem solver with a perspective on measuring success. • Cross-collaborative with strong relationship-building skills. • Excellent written and verbal communication skills; attention to detail. • Strong customer focus and ability to elevate community success.

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program and leadership training for Titans at all levels. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision for you and your dependents. • RSP match and 24/7 virtual healthcare. • Parental leave and support, up to $20k in adoption reimbursement. • On-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk. • Financial planning tools, and more.

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