Communications Advisor
Yesterday
Description
Posting Closes: Open Until Filled Employment Status: Full-time; permanent Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World’s Best Banks list for two years in a row, we are a team of smart, gutsy, and driven individuals. We are looking for a Communications Advisor to join our team! Reporting to the Leader, Reputation and Member Engagement, your primary goal is to support Servus' social media platforms by creating strategic and engaging social media content that enhances Servus' external presence and reputation. This position is also responsible for coordinating content production, posting content across platforms, and for community management. The incumbent will work closely with the Senior Social Media Advisor to ensure our social platforms tell the Servus story, reflect our brand and grow our following. More specifically, the scope of your responsibilities will include, but are not limited to: • Assist with social media crisis management and emergency response. • Contribute to an Agile Marketing Squad by providing strategic and tactical communications support and advice. • Develop and execute comprehensive communications plans, and design and deliver effective communication tactics that engage members and enhance Servus' external presence and reputation. • Develop and implement social media content that aligns with strategic communications plans. • Coordinate content posting and community management responses across Servus social media platforms. • Work in cooperation with an external social media vendor that supplies social media support services. • Liaise with internal subject matter experts and external influencers to create social media content. • Gather social media analytics to help measure the success of content and campaigns.
Requirements
Skills & Experience: • strong background as a communications generalist with experience in both strategic and tactical communications. • adept at creating content that aligns with organizational objectives and goals • capable of writing clear and engaging content, being skilled in coordinating the creation of video and graphic content, and have strong publishing skills. • knowledge of current social media trends, technologies and platforms, and be able to use this understanding to create a compelling story that is told across Servus's social media channels. • ability to gather and interpret social media analytics to measure the success of content and campaigns, and how to use this data to inform future content is also important. • experience targeting social media to specific audiences Education: • Degree or diploma in communications, public relations or a related field. • IABC certification or accreditation and/or CPRS accreditation is considered an asset. • 5+ years generalist communications experience, including experience with social media.
Benefits
Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as: • Training & Development Opportunities • Career Advancement Potential • Flexible work options • Competitive Compensation including performance-based incentive pay • Meaningful work towards individual and corporate goals • Opportunities to get involved and give back through an employee volunteer program For information about these benefits and more, click here. At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide … with a few additional perks! What happens next? Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process, please advise us at that time. Discover a sense of belonging amongst a team of unique, authentic individuals working together to reimagine financial fitness. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills, passion, and curiosity may find a sense of belonging at Servus, so even if you don’t check every box we encourage you to apply!
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