Crisis Intervention Counselor

October 17

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Seven Counties Services

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Child and Family Behavioral Health • Adult Behavioral Health • Developmental Services • Substance Abuse & Addictions Services • Prevention Service

1001 - 5000

Description

• Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance. • Identifies and suggests appropriate organizations and service providers to meet callers' needs. • Monitors status of callers' situations through case follow-up. • Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift. • Reviews daily log-sheets and client records to ensure accurate information recording and maintenance. • Supervises and monitors the work of a staff of telephone counselors and volunteers to ensure they are providing accurate, quality crisis assistance, including accurate documentation. • Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested. • Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide. • Provides crisis intervention to community groups traumatized by suicide as assigned.

Requirements

• Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or, High School diploma or GED with completion of AAS/ Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training. • Minimum of six months experience in social services. • Good communication and interpersonal skills. • Knowledge of available community resources. • Ability to make sound decisions and judgments in stressful or unusual situations. • Good supervisory skills and the ability to work in a team environment

Benefits

• Medical Coverage • Dental Coverage • Vision Coverage • Flexible Spending Account • Health Savings Account • Short Term Disability • Long Term Disability - Company Paid • Competitive Compensation Packages • Life Insurance - Company Paid • Accidental Death & Dismemberment Insurance - Company Paid • 403b Retirement Plan with Company Funded Matching • Retirement and Financial Planning Services • Tuition Assistance Plans • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness) • Student Loan Repayment Assistance • Clinical Supervision toward licensure and reimbursement for certain license applications • Company paid professional training for various skills, certifications, and continuing education • Opportunities for growth and movement • Leadership Academy for rising stars, supervisors, and leaders • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays) • Flexible Work Schedules to promote a Healthy Work Life Balance • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being