Analyst - Customer Compliance

February 22

🧀 Wisconsin – Remote

Although this job is listed in Wisconsin, this company may be open to hiring remote in other states.

💵 $47k - $58.7k / year

⏰ Full Time

🟢 Junior

🚔 Compliance

🦅 H1B Visa Sponsor

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VF Corporation

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VF Corporation is a global leader in branded lifestyle apparel, footwear, and accessories, offering a diverse portfolio of brands that cater to various consumer segments. Known for its commitment to sustainability and innovation, VF Corporation designs and markets products under well-known names like The North Face, Vans, and Timberland, focusing on quality and performance while aiming to meet the evolving needs of consumers.

footwear • accessories • innovation • design • apparel

10,000+ employees

Founded 1899

👥 B2C

👗 Fashion

🛒 Retail

📋 Description

• Review customer vendor agreements to identify requirements and VF financial impacts and create standard operating procedures (SOP) to avoid chargebacks. • Collaborate with the Distribution Center (DC) for new accounts to ensure successful shipment of VF products. • Document exemptions and VF financial approvals for incurred costs, when needed. • Organize and maintain chargeback data for reporting, problem-solving, and trend analysis. • Develop prevention plans, process improvements, and implement strategies to minimize compliance chargeback exposure. • Collect data for technology projects and collaborate with appropriate teams for execution. • Assist the Compliance Specialist in identifying the root cause of customer chargebacks by working closely with customers and various cross-functional areas (Sales, Distribution Center, Logistics, Credit, Customer Service, and Global Business Technology). • Develop and maintain a comprehensive understanding of customer guides, agreements, and website information to mitigate chargeback implications. • Maintain a database for customer guides, agreements, web access information, exemptions, and approved tickets/labels. • Responsible for supporting weekly/monthly/quarterly chargeback reporting. • Foster and strengthen relationships with internal and external partners.

🎯 Requirements

• Bachelor’s degree in a related field or equivalent years of experience. • High level of proficiency in Microsoft Office software, SAP experience a plus. • Action oriented – steps up to handle tough issues and readily acts on challenges. • Collaboration – works with a variety of vendors, customers, and departments. • Communicates effectively – Is effective in a variety of communication settings and attentively listens to others. • Decision Quality and Decisiveness – Proactively makes sound decisions even in the absence of complete information. • Initiative and Continuous Improvement – Evaluates, selects, and acts on various methods and strategies for solving problems without being required to do so.

🏖️ Benefits

• Medical • Dental • Vision • 401(k)