Mortgage Administration Officer

5 days ago

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Shawbrook

WebsiteLinkedInAll Job Openings

Banking • Business Finance • Property Finance • Personal Loans • Savings

501 - 1000

💰 Private Equity Round on 2011-01

Description

• The main purpose of the mortgage underwriter support officer role will be: To provide a full administrative service in support of the mortgage underwriting operation from Decision in Principle through to completion, using electronic and online systems, verifying and creating documents and tasks. • To demonstrate sound decision making and document the rationale for acceptance. • Responsibilities include the following: Support the day-to-day administration and processing of all new and existing mortgage applications. • Processing Decision in Principle (DIP) enquiries with full knowledge of TML Credit Policies • Supporting Underwriters to progress applications to Completion. • Mortgage Admin Officers will have a full knowledge of the Mortgage Application System and utilise the system to ensure all mortgage applications are processed in line with the company’s service standards. • Mortgage Admin Officer’s will liaise directly with intermediaries, solicitors and valuers on the application ensuring information requested is received and processed accurately, as well as providing an excellent level of service to the third parties. • Consider and apply the principle of Treating Customer Fairly (TCF) during the process.

Requirements

• Experience of administration in a mortgage environment • Financial Services experience • Ability to work effectively as part of a team • Demonstrate the ability to learn new skills • Technology skills - including MS Excel and Word

Benefits

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment • Free access to Headspace, a mindfulness & meditation digital health app • Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause • EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health • Cycle to work scheme • Discounts on gym membership • Contributory pension scheme & death in service