UX Designer

April 1

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SheerID

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SheerID is a global leader in identity verification for commerce. The company provides a platform that allows businesses to create and verify eligibility for gated offers targeted at community groups such as students, military members, and healthcare professionals. By leveraging over 200,000 authoritative data sources, SheerID's verification platform enhances customer acquisition, loyalty programs, and fraud prevention for its clients. The platform ensures that customer data is securely owned by the businesses and not resold, empowering clients with direct engagement and marketing capabilities. SheerID is known for its white-label verification experience that can be deployed online, mobile, and in-store, and for helping global brands retain and convert customers efficiently.

Online Discount Verification • Student Verification • Eligibility Verification • Military Verification • Personalized Promotions

201 - 500 employees

Founded 2011

🤝 B2B

🛍️ eCommerce

🔐 Security

💰 Private Equity Round on 2021-04

📋 Description

• SheerID’s Audience Data Platform is an industry-leading marketing solution that honors individuals such as Military members, Teachers, and Nurses with exclusive discounts and services • Founded on the insight that deep, empathetic conversations with deserving communities benefits everyone • Our commitment to strong UX is evident in our investment in seamless consumer interactions and client tooling • We are seeking an experienced UX Designer to join our design team as we continue to scale • You will play a critical role in enhancing our consumer and customer journeys, ensuring they are intuitive, engaging, and effective • Key responsibilities include: • Advance the User Experience: work autonomously and with the design team lead to continuously improve the UX through high-quality UX designs that delight users and drive business outcomes • Customer-Centric Design: Conduct ongoing user research, customer discovery, and multivariate testing to deeply understand the customer journey, identify pain points, and uncover opportunities for improvement • Cross-Functional Collaboration: Work closely with product design lead, product managers, engineers, and data scientists to design, test, and implement innovative UX solutions

🎯 Requirements

• 4+ years experience in user experience and product design in a B2B2C or B2C SaaS software company • Strong visual and interaction design skills • Strong understanding of usability principles and experience applying them • Deep empathy for users and a passion for translating user needs into elegant, functional experiences • Comfortable working closely with engineers to ensure smooth design handoff and implementation • Detail-oriented, with strong organization and process skills, and ability to manage multiple projects simultaneously under time constraints • Strong interpersonal skills, ability to quickly build rapport and establish credibility, thrives in collaborative work • Strong communication skills and demonstrated success presenting in a clear and compelling manner to cross-functional stakeholders • Strong design portfolio (with examples of work on web and mobile apps) • Be self-directed but also collaborative • Keen problem-solving and organizational abilities • Creativity and attention to detail • Experience with key product design tools, such as Figma, Adobe CC and collaboration tools like Miro, Jira, Confluence, and Slack • Preferred: Familiarity with web front-end technologies such as HTML, CSS, and JavaScript

🏖️ Benefits

• SheerID is an equal opportunity employer • We celebrate diversity and are committed to creating an inclusive environment