Customer Success Manager
June 14
Description
• Own the technical relationship during the implementation • Own the overall health and success of customers • Be the main point of contact for customers • Manage multiple implementations confidently • Support the sales process by discussing service offerings
Requirements
• Minimum 5 years of experience in Customer Success or equivalent role • Minimum 2 years of experience in implementation management in a fast-paced environment • Strong technical knowledge in software, web/mobile or cloud technologies • Excellent written and verbal communication skills • Strong project management skills • Strong interpersonal skills • Problem solver with a strong product sense
Benefits
• Own the technical relationship during the implementation • Own the overall health and success of customers • Be the main point of contact for customers • Manage multiple implementations confidently • Support the sales process by discussing service offerings
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