Technical Product Manager - Hospitality Software Integrations

5 days ago

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Logo of Shiji Group

Shiji Group

Shiji Group is a global company that specializes in providing integrated technological solutions for the hospitality industry. Founded in 1998, Shiji Group aims to enhance the digital guest experience by offering a network of hospitality systems. With over 5,000 employees across 80+ global offices, Shiji serves a wide range of clients including hotels, restaurants, retail outlets, and entertainment businesses. The company offers a suite of products such as Property Management Systems, Point of Sale solutions, Guest Feedback Management, and Hotel Distribution tools. These solutions are designed to provide ease of use, security, and modern connectivity, enabling businesses to deliver exceptional service to their guests.

Hotel Technology • Hospitality • Information Technology • Hotel Distribution • Point of Sale Technology

1001 - 5000 employees

Founded 1998

☁️ SaaS

📋 Description

• Utilize industry experience and knowledge to shape the platform and prioritize back log. • Create and maintain defined initiative backlog of features for integrations of all types in Shiji Enterprise Platform. • Maintain overview of feature delivery including progress, dependencies and delivery dates. • Participation in defining priority and order of feature development for product. • Lead theoretical and conceptual presentations, discussions and dialogue; and to provide business and practical context that enables both decision and design conclusions. • Participate in strategic conversations, adding perspective and vision for growing our product in the right way. • Manage communication cross departmentally to facilitate efficient working environment, remove any roadblocks. • Drive your own professional advancement by actively seeking to increase knowledge, experience or exposure to new ideas or information. • Owns and resolves very complex problems in a way that demonstrates balanced judgment. • Manage presentations to executive management, customers or internal audience of product direction or specific feature functionality. • Communication and decision making to represent business priority. • Execute role of customer representation as needed from product perspective for new integration requests, scope and phases. • Work closely with Director of integrations and other integration colleagues for priority understanding, planning and capacity. • Management deliverables, timelines and any core dependencies for full functioning features related to integrations. • Analyse the customer or vendor requests for new integrations or improvements to existing integrations (payment, property, distribution, CRS, CRM, etc) and recommend for approval or rejection. • Define scope of new integrations, decompose project and create backlog of epics and stories to complete integration. • Manage the planning and timeline for estimated and on time delivery. • Create, write, refine stories for development. • Maintain product backlog of stories, and manage sprint planning. • Support development and QA throughout sprint lifecycle. • Dotted line or direct responsibility for select Product Owners or Product Managers.

🎯 Requirements

• 2-3 years of experience in software product management or product ownership or development area, with focus on integrations. • Experience in story writing, sprint planning, refinement, writing of release notes and sprint review presentations. • 4-5 years experience in hospitality industry either with product development, product management, implementations or support. • Leadership or management experience with direct or dotted line reports.

🏖️ Benefits

• Challenging and creative technology environment with a great deal of freedom and responsibility. • Feedback and initiatives are always welcome, you’ll also get full ownership to help shape the company's future. • Opportunity to grow inside the global organization and develop yourself both professionally and personally. • Flexible working hours and a modern workplace in one of our multinational offices. • Regular company Events & Entertainments as well as access to various location-based benefits and Employee Assistance Programs.

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