Revenue Operations Specialist
December 7
Description
• The Revenue Operations Specialist will be a key member on our Revenue Operations team and will configure technical solutions for ShipBob’s internal stakeholders. • This role will be required to configure the tools used in our tech stack as well as assist with scoping and documentation related activities. • The Revenue Operations Specialist adds value by providing front-line support to our users, which enables ShipBobbers to work more efficiently providing best-in-class supply chain and fulfillment. • Provide front-line support including managing user access to tech stack and efficiently resolving internal user tickets. • Perform data analysis including usage analytics and pipeline analytics for our sales teams. • Participate in technical design sessions to develop solutions aligned with business objectives. • Support solution implementation in Salesforce and other tools. • Translate business requirements into processes that enable users to best leverage our tools and products. • Create and maintain documentation of business processes to leverage best practices. • Additional duties and responsibilities as necessary.
Requirements
• Exceptional Communication Skills: Demonstrated ability to effectively communicate and build relationships with colleagues and stakeholders across different teams. • Tech-Savvy: Proficient in using CRM software and other sales tools, Salesforce preferred, with the ability to quickly adapt to new technologies and platforms. • Team Player: Ability to work collaboratively within a team, contributing to a positive and productive team environment. • Time Management: Excellent organizational, time management and project management skills with the ability to balance multiple tasks and priorities effectively. • Adaptability: Flexibility and openness to change is crucial, with the ability to thrive in a fast-paced and dynamic work environment. • Preferred 3-5 years of experience in revenue operations or similar role. • Ability to clearly articulate technical topics to a non-technical audience. • Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants.
Benefits
• Medical, Term & Accidental Insurance • All Purpose Leave (casual & sick time): 12 days • Earned Leave: 15 days • Public Holiday: 12 days • Generous Maternity & Paternity Leave • Quarterly Wellness Day • Work From Home Allowance • Referral Bonus Program • Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
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