Contact Center Engineer

November 12

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11 - 50 employees

🌐 Web 3

🔌 API

☁️ SaaS

Description

Requirements

• Clearance: Secret Clearance required • Familiar with Invision Studio 2.8.0 • At least 2+ years experience • Understands functional block calls from within Invision • Knows how to code xml files • Knows how to code grammar files • Knows how to use ADO-GIT • Understands API calls to retrieve data • Ability to obtain ADP-2 Military Clearance • Customer Service Support skills • Multi-tasking skills • Ability to work dynamic shifts / Lots of after hours • Ability to manage multiple active projects • Project Management skills • Concentrix Experience