October 17
• Support the Operational Risk Management (ORM) role for Issue Management • Perform in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures • Attend meetings with stakeholders within IT and across the credit union to assess and encourage the need for submitting issues impacting information security • Aid in the development of action plans and ensure those plans will address the root cause of the issue • Ability to review evidence packages to confirm successful remediation of issue • Familiarity with GRC tools especially the Logic Manager platform • Support metrics and reporting around issues and event processes • Aid the business units in understanding issue management • Keep current with Information Security best practices and industry trends, and communicate/apply these practices to policy improvements and compliance actions • Perform other duties as assigned
• Experience in the credit union/financial services industry with a focus on regulatory frameworks, information security assessments, and remediation activities • Desired knowledge of NCUA, FFIEC, GLBA, NIST (including the Cyber Security Framework and 800 Series • Effective planning and organizational skills • Effective research, analytical and problem solving skills • Strong verbal, written and interpersonal communication skills, including technical writing • Desired Bachelor Degree in business, information systems or related field or equivalent work/military experience • Ability to present findings and conclusions clearly and concisely • Experience in working with all levels of staff, management, stakeholders, and third parties • Ability to build effective relationships through rapport, trust, diplomacy, and tact • Strong word processing and spreadsheet software skills
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