SimplePractice
SimplePractice is an all-in-one practice management software platform tailored for behavioral health professionals. It simplifies administrative tasks, ranging from scheduling and billing to documentation, and enhances client care through integrated telehealth, insurance tools, and a vast template library. Trusted by over 200,000 practitioners, SimplePractice is designed for therapists, speech-language pathologists, occupational therapists, and psychiatrists, among others. It aims to streamline admin work and improve care management for practitioners, ultimately facilitating better client interactions and practice growth.
ehr • therapy notes • online appointment scheduling • insurance billing • practice documentation
Customer Success - Product Specialist
March 18
🇩🇴 Dominican Republic – Remote
💵 DOP38.7k - DOP60.1k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🪄 Product Specialist
SimplePractice
SimplePractice is an all-in-one practice management software platform tailored for behavioral health professionals. It simplifies administrative tasks, ranging from scheduling and billing to documentation, and enhances client care through integrated telehealth, insurance tools, and a vast template library. Trusted by over 200,000 practitioners, SimplePractice is designed for therapists, speech-language pathologists, occupational therapists, and psychiatrists, among others. It aims to streamline admin work and improve care management for practitioners, ultimately facilitating better client interactions and practice growth.
ehr • therapy notes • online appointment scheduling • insurance billing • practice documentation
📋 Description
• About Us: At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. • The Role: SimplePractice is seeking a friendly, eager-to-learn Customer Success Specialist (Product Specialist) to join our Customer Success team. • SimplePractice is built for our customers, and supporting their success is our top priority. • In this role, you’ll use your passion for collaboration and technology to provide our customers with a world-class experience. • This role will give you the opportunity to provide tangible value and support to our growing community. • This is a full-time hourly (non-exempt) position, with overtime available during peak seasons. • We’re looking for some individuals that can also offer non-traditional business hours availability, including weekends and evening hours, to help us manage our response time goals throughout the entire week. • Responsibilities: Address inbound customer inquiries regarding our platform’s features.
🎯 Requirements
• English proficiency • 1-2 years in a customer support or service industry role, serving a diverse and professional customer base • You have a bachelor’s degree from an accredited college or university • You have demonstrated the ability to self-manage towards a set of defined goals & prioritize among many different tasks • A sense of urgency to complete work efficiently and accurately • Comfortable with ambiguity to determine the best solution for our customers • Comfortable with simultaneously managing and troubleshooting a large number of computer-based programs, applications, and toolsets to perform job duties (e.g., Slack, Asana, Zendesk, Google Workspace)
Apply NowDiscover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.