Support and Customer Success Coordinator
November 1
Description
• The Support and Customer Success Coordinator manages support tickets and customer success operations. • Oversees customer success activities to optimize satisfaction and retention. • Ensures adherence to service level agreements (SLAs).
Requirements
• Values Alignment: We seek candidates who fully embody Singlify’s core values. • Customer-First Mindset: You have a genuine passion for the customer and are committed to client satisfaction and retention. • Future-Oriented Thinking: You focus on sustainability and scalability. • Adaptability: Agile and flexible, you handle shifting priorities effectively. • Commitment to Growth: You prioritize self-development, seeking feedback and pursuing learning opportunities. • Experience: 3+ years in customer support, customer success, or coordination roles.
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