Customer Service Executive, English and Spanish speaking

August 27

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Sirius Support

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Description

• Work on tickets sent via the ticketing system • Handle inbound technical support phone calls from customers

Requirements

• Prior experience in Customer or Technical Support in a high volume, high quality environment • Ability to think fast on your feet • Agility in approach • Concise and precise communication • Quick and proficient typing skills • Go-getter attitude and proactive approach • Willingness to work on rotating shifts

Benefits

• Fully remote work environment • Opportunity for employee engagement and development • Access to coaching and mentoring • Exposure to multi-disciplinary areas