Sirius is your partner in enabling a wholly remote workforce as part, or all of your support needs.
51 - 200
August 27
Sirius is your partner in enabling a wholly remote workforce as part, or all of your support needs.
51 - 200
• Provide Level 1-2 technical support via phone, email, and remote access. • Diagnose and resolve hardware, software, and network problems. • Collaborate with team members and maintain detailed documentation. • Perform routine system maintenance tasks. • Proactively identify and prevent IT issues. • Ensure adherence to service level agreements (SLAs).
• High school diploma or equivalent; technical certifications a plus. • Prior remote IT support experience. • Familiarity with Office 365 applications. • Basic networking knowledge (TCP/IP, DNS, DHCP). • Strong problem-solving and communication skills. • Customer-focused and adaptable to new technologies.
Apply NowSeptember 27, 2023
201 - 500
🌎 Anywhere in the World – Remote
💰 $74.4M Post-IPO Secondary on 2021-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support