Engagement Consultant - Architect

October 25

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project management • cloud software • smart city • utilities • alternative energy

201 - 500

Description

• As an Engagement Consultant & Architect on the Engineering & Development Services (EDS) team, you will have the opportunity to work with some of the most forward-thinking companies and make a meaningful impact on the industries they service. • You will work closely with our customers to gather requirements and find creative design solutions to manage the customer's business process most effectively. • You will be responsible for propelling the quality of our customer engagements and will get in-depth exposure to the Salesforce platform. • With a strong attention to detail and a creative mind, you will drive success by working with a firmly committed and collaborative team that is laser-focused on making a difference to the customers that we work with and the world that we live in.

Requirements

• Lead customer engagements with enterprise-level customers from implementation to continued feature build • Dedicated Customer Engagement lead with enterprise customers • Gather requirements from customers and design software solutions based on complex customer business processes and requirements • Drive small team engagements to achieve technical initiatives • Attack timelines and deliverables to ensure dedicated customer engagement goals are met • Recommend continuous areas of innovation to the customer based upon our continually evolving product • Utilize your strong understanding of database principles to create efficient solutions • Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail • Learn new tools and software and leverage them to develop thoughtful, analytical insights • Thrive in a dynamic and customer-focused environment • Perform analysis on customer data and build reports/dashboards based on customer specifications • Experience Consulting on configuration & development on the Salesforce platform in a customer-facing environment is preferred • Consult on best practices and paths forward to ensure our customers leverage the optimal design and development choices on customizations