Project Manager

June 28

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SmartBug Media

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inbound marketing • content marketing • web design • web development • social media

51 - 200

Description

• Be the main point of contact for the execution of the mandate • Manage customer expectations and ensure customer satisfaction • Act as an expert advisor to customers (recommendations), in conjunction with the account manager • Analyze and apply a problem-solving approach to various issues • Ensure proactivity by improving mandates whenever possible; Co-produce project documents and ensure they are updated as necessary (e.g. work plan, schedules, team briefs) • Respect the scope of the project and identify its risks in order to propose solutions that ensure its proper maintenance • Ensure efficient, proactive day-to-day production with the various work teams • Provide day-to-day support to the team by coordinating design, front-end programming, back-end programming, SEO and hosting activities • Keep the team motivated • Be responsible for quality control of mandates • Participate in continuous improvement of work methods and project reviews • Keep abreast of the latest Web trends by constantly updating your knowledge

Requirements

• Degree in a discipline relevant to the position • 3 to 5 years' experience in project management • 1 to 3 years digital experience • Significant experience in customer relations • Experience in analyzing business needs in order to propose effective digital solutions to customers • Fluency in French and English, both spoken and written • Good knowledge of quality assurance processes • Prioritizing - recognizing and managing emergencies • Leadership • Strong communication skills • Thoroughness and attention to detail • Interpersonal communication skills

Benefits

• We're all about life balance and telecommuting • Work with passionate colleagues who are experts in their fields • You'll enjoy benefits that will blow your mind • You'll be joining a solid, growing company that's making a name for itself in the industry.