Senior Product Manager - AI Customer Lifecycle

January 30

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Smartcat

Smartcat is an innovative AI-powered platform specializing in translation and localization solutions for businesses seeking to communicate globally. The platform offers an array of services including AI translation, AI content generation, and seamless translation management workflows that combine both AI and human inputs. Its marketplace connects users to a vast network of over 500,000 linguists, providing flexibility and scalability in handling diverse linguistic needs. Trusted by entities such as the Fortune 1000, Smartcat significantly reduces translation costs and time while maintaining high-quality outputs. The platform's integration with multiple tools and its user-friendly interface support a wide range of content types, from documents to eCommerce sites, making multilingual communication efficient and accessible.

Translation • Software • Localization • Automation • SaaS

📋 Description

• Smartcat is on a mission to become the wall-to-wall Language AI platform. • Smartcat changes the ROI equation in favor of insourcing with its Language AI platform. • Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers. • Your goal will be to reduce time to activation into individual use cases. • You need to think out of the box, enjoy looking at data, and notice patterns.

🎯 Requirements

• Outstanding achievement as a product manager for B2B SaaS platforms with a focus on product-led growth. • At least 5 years of experience working as a product manager. • Exceptional, native-level English, both written and spoken. • Exceptional communication skills to interact with colleagues, customers, and partners. • Experience working on customer-facing user interfaces (either in B2B or B2C products) is a strong plus. • Knowledge of modern developments in ML/AI, customer behavior analysis, and overall technical background is a strong plus. • Knowledge of a localization industry is a strong plus. • Growth-oriented mindset. • Integrity, full commitment, and a strong sense of ownership. • Experience working in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through. • Openness to feedback and alternative opinions and ideas. • Comfortable working with remote teams across time zones. • Easy-going personality, high tolerance to cultural differences.

🏖️ Benefits

• Fully remote team • Innovating a $100 Billion industry • High impact role enabling innovation and inclusion in organizations • Join the rocketship to scale-up 10x and beyond together • Smartcat Culture: Where Diversity Meets High Performance

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