Supplier Support Specialist

July 17

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Smartcat

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The essential language AI platform for global enterprise.

Translation • Software • Localization • Automation • SaaS

51 - 200

Description

• The mission of a Suppliers Support Specialist is to provide high-quality support to Smartcat’s freelancers and language service providers with high empathy and full commitment.

Requirements

• Desire to help people • Experienced in working on customer tickets and tools such as Zendesk would be a plus • High level of English language proficiency • Excellent oral and written communication skills • Ability to work in a team and independently • Flexibility in working in shifts if the business requires it. • Experience working with remote teams is a plus • Location: Armenia, Georgia, Kazakhstan, Serbia are preferable • Integrity and full commitment • Growth mindset • Readiness to work in a highly intense startup environment requiring extreme focus, a strong sense of ownership, and persistence to breakthrough • Openness to constructive feedback and the opinions and ideas of others

Benefits

• Innovating the $50 Billion industry • High-impact role enabling innovation and inclusion in organisations • Fully remote team of high-performers • Join the rocketship to scale-up 10x and beyond together • Celebrating diversity