Operations Specialist
6 days ago
Description
SMEVentures is looking for a talented Operations Specialist to join our fast-growing portfolio company eMerge ITS. • SMEVentures is the leading platform for entrepreneurship through acquisition (ETA) in Asia Pacific. • We empower the growth and sustainability of small and medium-sized enterprises (SMEs) by bridging the gap between retiring business owners and the next generation of entrepreneurial talent. • Our approach honours the legacy of SMEs while injecting innovative strategies for future growth and success. • eMerge ITS is a leading managed IT services provider serving global clients in Australia and overseas. • eMerge services clients with complete dependability, providing rapid response times, high technical competency, and friendly staff. • Their client base includes global technology companies such as Canon, HP, and VMware. • Do you thrive on organisation and have a knack for streamlining complex processes? eMerge ITS is looking for a talented Operations Specialist to join their dynamic team. • In this fast-paced company, you will play a pivotal role in building efficient processes by developing and implementing standard operating procedures (SOPs).
Requirements
Experience as an operations specialist or similar role in the IT sector. • Familiarity with IT service desk software and ticketing systems. • Highly proficient in Microsoft Excel. • Proficiency in project management software and a willingness to learn new tools. • The ability to prioritise tasks, manage multiple deadlines, and thrive in a fast-paced environment. • Excellent communication, interpersonal, and organisational skills. • Familiarity with the Microsoft ecosystem is a plus.
Benefits
Opportunity to work in a fast-paced and dynamic IT company. • A pivotal role at a leading managed IT services provider. • Opportunity to join a passionate and collaborative team dedicated to achieving ambitious goals.
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