SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement β’ Brand Research β’ Customer Experience β’ Employee Experience β’ Experience Management
4 days ago
SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement β’ Brand Research β’ Customer Experience β’ Employee Experience β’ Experience Management
β’ Build and maintain frontend applications using React and Next.js β’ Develop and grow a shared component library using Storybook and Tailwind CSS β’ Apply component-driven development practices to ensure consistency and reusability β’ Prioritize accessibility and performance in everything you build β’ Collaborate with designers and engineers to turn ideas into polished, production ready interfaces β’ Work with APIs to bring dynamic data into the frontend
β’ Solid experience building React applications β’ Familiarity with Next.js or similar meta-frameworks β’ Strong understanding of Tailwind CSS and utility-first styling β’ Experience creating and maintaining design systems or component libraries β’ A component-first mindset and a keen eye for detail and reusability β’ Awareness of accessibility standards and inclusive design β’ Bonus: experience with SQL, REST/GraphQL APIs, or other backend integration work β’ Familiarity with GitHub Actions or similar CI/CD tools for automating workflows β’ Basic understanding of Angular applications
β’ Work hard, have fun environment β’ Unlimited PTO β’ Tech provided β’ Company sick pay β’ Diverse, experienced, friendly team which will welcome you, support you and challenge you
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