Engagement Campaign Manager

June 20

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💰 Series A on 2021-08

Description

• Leads the planning and delivery of engagement campaigns • Provides creative and copy/content support for all campaigns and content • Leads the strategy on the creative ways to engage audiences in content and campaigns • Manages relationships and expectations with internal stakeholders, aligning priorities, keeping them informed as appropriate • Leads the production of the image library with compliant images, liaising with the creative team as appropriate • Develops and maintains a repository for all suitable and reusable brand assets • Own the planning and delivery of projects from initial brief through to measurement • Using analytics tools to track and report on campaign performance • Make improvements based on measurable objectives, data, and colleague feedback • Supports the content team in keeping content up to date and accurate • Adheres to the FCA Conduct rules

Requirements

• Ability to understand and interpret business strategies and initiatives and translate complex messaging to clear and compelling content always with the audience in mind • Able to develop creative concepts before producing treatments using message framework and content calendar • Able to come up with strong, fresh ideas that have traction, sometimes under tight timeframes • Able to come up with creative concepts that can be successfully delivered through multi-channel formats • Confidence in bringing a fresh perspective to the table to ensure communications are delivered in the right way • Strong communication intrapersonal skills that build strong, collaborative relationships with stakeholders at all levels, with the ability to influence and challenge constructively • Confidence in presenting work to a stakeholder and facilitating discussion to build ideas, assimilate feedback and develop work to high-quality output • High attention to detail to ensure accurate and quality of content • Zero tolerance for errors • Ability to perform under pressure and meet tight deadlines • Strong analytical skills to measure and improve performance • Excellent organizational skills to manage and coordinate detailed creative communications plans • Embrace and proactively respond to change with a willingness to learn new skills • Previous experience as a content producer working within a communications, marketing, social media, or similar environment • Demonstrates a solid understanding of FCA Compliance around content creation and customer service support

Benefits

• Discretionary annual bonus • 25 days holiday up to 30 days (depending on service) • Pension scheme with matched company contributions up to 10% • 1 paid day to 'give back' • LinkedIn Learning for all