ITSM Business Analyst - Consultant

September 17

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Sofigate

Strategy and governance • Sourcing and vendor management • Project management • Service management • Change management

501 - 1000

Description

• Lead ServiceNow ITSM assignments with customers and developer teams. • Participate in agile ServiceNow ITSM projects, sprints, and development. • Support and improve existing customers' ServiceNow ITSM features.

Requirements

• 4+ years experience with ITSM processes and customer consulting. • Business fluency in German and English. • Passion for ITSM and ESM, willingness to learn ServiceNow. • Self-driven, able to work independently. • Experience with ServiceNow is a plus.

Benefits

• Flexible working conditions: manage your time and work from anywhere. • Competitive compensation: surpasses the Hungarian market. • Independent work within a supportive senior team. • Nordic working environment emphasizing fairness, equality, and trust.

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