Technical Operations Manager

October 11

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Online Casino Platform • Online gaming license • Online Casino Games • Bitcoin Casino • Casino Software

1001 - 5000

Description

• Handling technical operations requests from first line support about transactions issues and Payment Methods work • Roll out a customization of new Clients Customization Payment Methods on the Client’s web-site • Technical troubleshooting about transactions and Payment Methods • Maintaining the efficiency of payment systems • Interaction with payment systems • Analysis and identification of patterns in problems with payments with subsequent reporting • Interaction with related departments (2nd line, Finance, Account managers, B2C…)

Requirements

• Experience in Fintech, Payments industry as an Operations Manager, B2B technical support (2nd line) • Clear understanding how is the Payment System works • Strong knowledge about transactions flow • Knowledge of the basics of WEB architecture • Higher or incomplete higher education, preference for graduates of technical universities • English and Russian, not lower than Upper Intermediate • Knowledge of the basics in programming (data types/basic operators/functions) • Nice to have: Experience with JIRA, Jenkins, Gitlab • Experience with monitoring systems (ELK) • Understanding of information and application security, SSH, access credentials

Benefits

• Full-time remote work opportunities and flexible working hours • Comprehensive Mental Health Programme • Private insurance • Sports program compensation • Free online English lessons • An additional 1 Day off per calendar year • Generous referral program • Training, internal workshops, and participation in international professional conferences and corporate events