Technical Writer
Yesterday
Description
• Develop and sustain up-to-date release notes, user manuals, and clear step-by-step instructions • Analyse and improve existing documentation for Merchants to optimise comprehension and usability • Collaborate with system analysts to refresh and standardise internal knowledge base assets • Engage proactively with system analysts, software developers, and business development professionals
Requirements
• A proven track record in writing user guides in explanatory and procedural styles for diverse audiences • A strong background in API writing and UX-writing • Proficiency in writing release notes with clear and concise messaging • Skilled in visualising workflows and system interactions via BPMN and UML diagrams • Adept at interpreting technical concepts into accessible business language • Knowledge of established style guides such as the Microsoft Style Guide or Google Style Guide • Focused on advancing documentation excellence, including the utilisation of AI and LLM technologies • Self-driven with the ability to work independently and within a team without requiring constant oversight • English language proficiency at a B2 level or above • Nice to have: Experience utilising Git • Proficiency in managing content on Confluence • Familiarity with markup languages such as Markdown or HTML • Comfortable working with JSON and YAML data formats • Ability to comprehend and interpret Golang and SQL code • Proficiency with graphic editing tools like Figma • Experience in writing for the fintech sector
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