Solera Holdings, LLC.
Solera Holdings, LLC. is a company that specializes in providing data-driven fleet and vehicle lifecycle management solutions. The company offers a comprehensive suite of products and services aimed at optimizing fleet operations, enhancing vehicle repair accuracy, and streamlining vehicle claims and titling processes using data and AI technologies. Solera prides itself on its deep relationships with Original Equipment Manufacturers (OEMs) and leverages over extensive repair orders to aid in vehicle repair. Its solutions are designed to improve efficiency, performance, and customer satisfaction across the vehicle lifecycle, from purchase to repair and salvage.
Service Delivery Engineer
December 3, 2024
Solera Holdings, LLC.
Solera Holdings, LLC. is a company that specializes in providing data-driven fleet and vehicle lifecycle management solutions. The company offers a comprehensive suite of products and services aimed at optimizing fleet operations, enhancing vehicle repair accuracy, and streamlining vehicle claims and titling processes using data and AI technologies. Solera prides itself on its deep relationships with Original Equipment Manufacturers (OEMs) and leverages over extensive repair orders to aid in vehicle repair. Its solutions are designed to improve efficiency, performance, and customer satisfaction across the vehicle lifecycle, from purchase to repair and salvage.
📋 Description
• Responsible for governance of incident, problem, and escalation management processes • Collaborating on continuous service improvement initiatives • Ensure delivery of a consistently high standard of service
🎯 Requirements
• 2+ years of experience providing services within an IT organization • Passion for delivering services with a ‘Customer First’ mindset • Proven experience driving improvements in IT • Strong communication and interpersonal skills
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