Technical Support Engineer
September 17
Description
• Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers • Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network. • Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty • Deliver online or onsite training to customers such as distributors and installers. • Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products • Leverage your technical know-how and insight into the competitive landscape to proactively provide feedback/suggestions to Product Management to enhance Solplanet’s product roadmap. • Work closely with Solplanet’s service teams and service partners in EMEA to assist our customers in the after-sales phase.
Requirements
• Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines. • Business fluent in German and English. • In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc. • Ability to work independently and focused in a dynamic, fast-paced environment. • Quick learner with desire to deepen knowledge in the renewable energy industry. • Prior work experience in a PV related industry is not a necessity but will be an advantage.
Benefits
• Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment • Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise • Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry
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