Solutions Engineer
August 7
Description
• Help prospective customers understand how our Clean as You Code approach fits within their software development life cycle • Drive technical aspects of pre-sales business opportunities by doing technical presentations and demonstrations and supporting product evaluations • Advise customers on the best alignment of the Sonar solution with their favored deployment strategy • Troubleshoot and resolve technical problems encountered by prospective customers evaluating our products • Go beyond the sale to ensure successful product adoption and growth following purchase, working with our Customer Success and Support teams • Help existing customers understand the additional capabilities of advanced product editions • Provide technical enablement to channel partners to raise their level of service
Requirements
• Proven practical experience in software development or DevOps engineering is highly desirable • Excellent presentation skills • Working knowledge of both local and cloud-based software deployment platforms and technologies, including Linux, Windows, Docker, Kubernetes, AWS, Azure • Enjoy delivering compelling, unique demonstrations that help people understand software solutions • Ability to dive into complex technical problems, perform troubleshooting, develop solutions, and articulate them in verbal and written form • Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge • A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations • Business-level proficiency in verbal and written communication in both English and Mandarin Chinese
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