Billing Specialist

Yesterday

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $23 / hour

⏰ Full Time

🟢 Junior

📊 Billing Specialist

🚫👨‍🎓 No degree required

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SonderMind

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SonderMind is a comprehensive mental health care provider offering therapy and psychiatry services online or in-person across the United States. They connect clients with therapists and psychiatric providers suited to their needs, with availability in 45 states. SonderMind offers flexible payment options, including insurance coverage and affordable self-pay rates. The platform focuses on personalized, results-based care, helping clients see significant improvements in just a few sessions. With a mission to make mental health care accessible and effective, SonderMind supports various mental health needs, including anxiety, depression, and support for veterans.

behavioral health • software • personal wellness • business support • mental health

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

👥 HR Tech

💰 $150M Series C on 2021-07

📋 Description

• We are seeking a Healthcare Billing Specialist with a strong focus on accounts receivable, collections, and insurance payor follow-up. In this role, you will be responsible for managing outstanding claims, resolving payment discrepancies, and driving collections efforts with major insurance payors. This position reports to the Associate Manager of Billing and works closely with internal teams, including customer success and finance, to ensure efficient claims processing and timely revenue collection. If you thrive in a fast-paced, evolving healthcare environment and have a passion for revenue cycle management, we encourage you to apply. • Manage and follow up on outstanding accounts receivable from major insurance payors • Handle insurance collections efforts, including claim status inquiries and appeals • Work directly with insurance companies and patients via phone and electronic communication to resolve payment issues • Identify and reconcile claim denials, rejections, and underpayments to maximize revenue • Process and submit claims reprocessing and resubmissions as needed • Research and resolve escalated billing inquiries from providers and clients • Ensure accuracy in payment posting and adjustments to maintain clean accounts receivable records

🎯 Requirements

• 1+ years of healthcare accounts receivable and insurance collections experience • Strong knowledge of insurance plans, claim adjudication, and payment structures • Experience working directly with payors to resolve outstanding balances • Familiarity with claim resubmissions, appeals, and denial management • Comfort handling high-volume phone and electronic communication with insurance companies • Intermediate Excel skills for data tracking and reporting • Ability to work independently in a fast-paced, evolving environment • Experience driving collections performance and A/R process improvements • Prior experience in a startup or rapidly growing healthcare organization • Strong analytical skills with a proactive approach to problem-solving in revenue cycle management

🏖️ Benefits

• A commitment to fostering flexible hybrid work • A generous PTO policy with a minimum of three weeks off per year • Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate) • Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options • Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it. • Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave) • 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary • Travel to Denver 1x a year for annual Shift gathering • Fourteen (14) company holidays • Company Shutdown between Christmas and New Years • Supplemental life insurance, pet insurance coverage, commuter benefits and more!