Technical Support Specialist

September 16

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Logo of SOTI

SOTI

Mobile Device Management (MDM) • Bring Your Own Device (BYOD) • Mobile Application Management (MAM) • Mobile Content Management (MCM) • Enterprise Mobility Management (EMM)

1001 - 5000 employees

Founded 1995

🏢 Enterprise

☁️ SaaS

🚗 Transport

Description

• Provide post-sales technical support in Turkish and English. • Investigate issues and collaborate for resolution. • Update customers on outstanding queries. • Enhance customer experience with superior service. • Diagnose and solve application queries.

Requirements

• Degree or Diploma in a related technical field. • Solid understanding of the OSI model and computer networking principles. • Previous knowledge with Windows and other technologies. • Knowledge of mobile computing platforms. • Minimum 1-2 years of relevant experience. • Strong problem-solving abilities and a team player. • Outstanding verbal and written communication skills in Turkish and English.

Benefits

• Continuous innovation and personal growth opportunities. • Collaborative and agile work environment. • Access to leading edge technologies. • Work on complex and interesting projects.

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