SOTI
SOTI is a leading provider of business mobility and IoT management solutions, offering a comprehensive suite known as the SOTI ONE Platform. The platform is designed to simplify the management, security, and support of mobile devices and industrial printers across various operating systems, including Android, Apple, Linux, and Windows. SOTI's products, such as MobiControl, XSight, Snap, and Connect, enable organizations to enhance productivity, digitize business processes, and gain valuable insights through analytics. The company serves a diverse range of industries, including emergency services, retail, transportation and logistics, field services, and healthcare. With a strong emphasis on enterprise mobility management, SOTI partners with major technology leaders like Airbus, Amazon, Microsoft, and Samsung to deliver state-of-the-art solutions for business-critical operations.
Mobile Device Management (MDM) • Bring Your Own Device (BYOD) • Mobile Application Management (MAM) • Mobile Content Management (MCM) • Enterprise Mobility Management (EMM)
Technical Support Specialist
September 16, 2024
SOTI
SOTI is a leading provider of business mobility and IoT management solutions, offering a comprehensive suite known as the SOTI ONE Platform. The platform is designed to simplify the management, security, and support of mobile devices and industrial printers across various operating systems, including Android, Apple, Linux, and Windows. SOTI's products, such as MobiControl, XSight, Snap, and Connect, enable organizations to enhance productivity, digitize business processes, and gain valuable insights through analytics. The company serves a diverse range of industries, including emergency services, retail, transportation and logistics, field services, and healthcare. With a strong emphasis on enterprise mobility management, SOTI partners with major technology leaders like Airbus, Amazon, Microsoft, and Samsung to deliver state-of-the-art solutions for business-critical operations.
Mobile Device Management (MDM) • Bring Your Own Device (BYOD) • Mobile Application Management (MAM) • Mobile Content Management (MCM) • Enterprise Mobility Management (EMM)
📋 Description
• Provide post-sales technical support in Turkish and English. • Investigate issues and collaborate for resolution. • Update customers on outstanding queries. • Enhance customer experience with superior service. • Diagnose and solve application queries.
🎯 Requirements
• Degree or Diploma in a related technical field. • Solid understanding of the OSI model and computer networking principles. • Previous knowledge with Windows and other technologies. • Knowledge of mobile computing platforms. • Minimum 1-2 years of relevant experience. • Strong problem-solving abilities and a team player. • Outstanding verbal and written communication skills in Turkish and English.
🏖️ Benefits
• Continuous innovation and personal growth opportunities. • Collaborative and agile work environment. • Access to leading edge technologies. • Work on complex and interesting projects.
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