Business Analyst

October 9

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Sowelo Consulting sp. z o.o. sp. k.

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Description

• Act as a Business Analyst in a system implementation setting, aiding in the successful deployment of ServiceNow. • Utilize your understanding of ServiceNow's capabilities and constraints to aid project deliverables. • Collaborate with stakeholders and SMEs to draft thorough Business Requirements Documents (BRDs). • Ensure the system development team accurately grasps the business needs detailed in the BRD. • Create detailed training materials for ServiceNow functionalities connected to project deliverables. • Work alongside trainers to ensure effective delivery of training content to end users. • Facilitate UAT processes to verify that system developments meet business requirements. • Forge and maintain productive relationships with stakeholders to align expectations and project goals. • Prioritize tasks effectively to meet rapid project deadlines.

Requirements

• Minimum of 5 years as a Business Analyst, with substantial experience in system implementations. • Prior ServiceNow project experience is highly favored. • Comprehensive understanding of ServiceNow functionalities and limitations. • Proficiency in creating detailed and clear BRDs. • Strong verbal and written communication skills for effective stakeholder interaction. • Competency in preparing and conveying training content to trainers. • Expertise in managing stakeholder relationships through effective communication and service. • Ability to navigate tight deadlines and prioritize workload efficiently. • Excellent team player with experience in cross-functional cooperation.

Benefits

• Fully remote collaboration • Contract with a duration of 3 - 5 months with the possibility to extend afterwards • Collaborative and Inclusive Company Culture