Technical Account Manager

July 1

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Speakeasy

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Description

• Opportunity to be Speakeasy’s first Technical Account Manager • Set the bar for Technical Account Management at Speakeasy • Ensure key accounts have an amazing experience with Speakeasy • Demonstrate exemplary customer empathy and assist customers in achieving their goals • Form strong relationships with customer champions • Dive deep into technical details of customers’ APIs and SDKs • Learn fast and thrive in an autonomous environment • Use customer learnings to influence product roadmap and docs

Requirements

• US-based candidates only, with a preference for San Francisco Bay Area • Ideal candidates are excited to work in the office alongside the rest of the team 1-2 days per week • Demonstrated exemplary customer empathy • Ability to build strong relationships with customers • Expertise in OpenAPI and building APIs or SDKs in large teams • Thrive in an autonomous environment • Ability to manage multiple customer relationships and priorities elegantly

Benefits

• Competitive salary and equity • Medical, dental, and vision insurance covered at 100% for you and 90% for dependents • 401(k) plan • Unmetered PTO • Off-sites in SF and London (and maybe other locations!) • Work with a fun, collaborative, ambitious team