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👉 Remote Jobs Network
Spectrum.Life
Digital Health & Wellbeing to Engage, Empower, Transform.
Corporate Wellness • EAP • Student Wellness • Workplace Wellbeing • Wellbeing Solutions
51 - 200
💰 Series A on 2023-02
Digital Advice Line Counsellor
August 28
Spectrum.Life
Digital Health & Wellbeing to Engage, Empower, Transform.
Corporate Wellness • EAP • Student Wellness • Workplace Wellbeing • Wellbeing Solutions
51 - 200
💰 Series A on 2023-02
Description
• Evaluate the needs of clients • Conduct screening assessments and risk assessments • Provide crisis counselling/interventions over the phone and video • Identify the presenting problem and determine appropriate service response level • Meet key objectives around call volume and quality
Requirements
• Hold a recognized qualification in Counselling or Psychotherapy at Level 5 or higher • Minimum of 100 accrued counselling hours • Individual membership and registration with a professional association • Strong computer skills • Ability to work at a fast paced environment • Strong empathy and listening skills • Flexibility to work shifts, weekends, evenings, holidays etc. • Experience working with a variety of clients reflecting a wide range of clinical presentations • Strong risk assessment skills • Good clinical judgement regarding confidentiality
Benefits
• Full-time permanent contract • Work from home • Salary: £27,000 per annum plus 10% Quarterly Quality Award+ employee benefits • Career Progression for clinical and non-clinical colleagues • 1 hour of individual clinical supervision per month in-house • Extensive list of employee perks and benefits
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