Customer Support Associate - Remote
November 27
Description
• Speechify is the most used text to speech reader app in the world with 25M+ users. • The executive team is seeking a Customer Support Associate. • Passionate about organization and adept at handling tasks in high-paced environments.
Requirements
• Excellent English reading and writing • Strong organizational and analytical skills • Ability to track and improve metrics • Proven customer support experience or experience as a client service representative • Touch typing 45 WPM and above • Strong phone contact handling skills and active listening • Excellent communication (written and verbal), and presentation skills • Ability to multi-task, prioritize, and manage time effectively • Bachelors degree • Minimum 6 months CS experience • Preference for applicants based in central and SE Asia
Benefits
• A fast-growing environment where you can help shape the culture • An entrepreneurial crew that supports risk, intuition, and hustle • A hands-off approach so you can focus and do your best work • The opportunity to make an impact in a transformative industry • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
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