Senior Consultant - Team Lead

4 days ago

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Spok

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Care Coordination • Secure Messaging • Alarm Management • Paging • Encrypted Paging

501 - 1000

Description

• The Senior Consultant (Team Lead) role functions primarily as a technical resource responsible for the installation, configuration, monitoring and troubleshooting of a wide range of network and application issues as they relate to Spok including, but not limited to, paging, smart phones, telephony, network and dialogic boards. • Up to 50 percent travel to customer sites, both local and out of state, may be required. • As a secondary focus, the Sr. Consultant (Team Lead) assists management with the day-to-day operations of the Technology Solutions group, including interaction with Product Management, and participates in the on-boarding/mentoring of department resources.

Requirements

• Bachelor's degree (BA/BS) from four-year college or university; or three to five years’ related experience and/or training; or equivalent combination of education and experience. • 5+ years previous experience troubleshooting enterprise software applications • Highly developed understanding of Spok Console Suite and Spok CTI Integration, VMWare, SQL (Microsoft Database), VPN Solutions, Windows