BR Customer Success Associate

June 5

Apply Now

Receive Emails with Similar Jobs

Sporty Group

WebsiteLinkedInAll Job Openings

Our mission is to be an everyday entertainment platform for everyone.

201 - 500

Description

• Be responsible for providing client-centric and customer-focused support with a specific focus on providing world-class support services to a leading betting operator • Resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis

Requirements

• Minimum of 1-2 years of customer support experience • Online gaming experience with a focus on sports betting (advantageous) • Excellent English and Portuguese communication skills, both verbal and written

Benefits

• Be part of the Brazilian Customer Success team and handle customer queries, complaints and issues while educating current/potential customers about the products and services • Actively participate in weekly updates with the team to review team performance and issues