INT Operations Director - Online Casino Games

December 17, 2023

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Sporty Group

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Description

• Oversee all aspects of online casino games, including customer support, fraud prevention, and new game development • Develop, implement and manage casino operational strategies to increase the quality and efficiency of the roadmap and third party integrations • Manage the entire lifecycle of individual Games including prototyping, launch, positioning and marketing based on market and user feedback • Keeping track of the performance of the games and promotions connected to them • Develop & Implement campaign strategies ensuring higher customer loyalty and ROI • Collaborating cross-functionally with teams to define operational procedures internally and align with marketing to advertise new games & features • Recruit, manage, lead, and motivate a team of professionals, ensuring the team builds and maintains a deep understanding of our technology and customers • Analyse and report on competitive trends, industry development, promotional campaigns to identify opportunities to build a competitive advantage

Requirements

• Fluency in both written and spoken English • Bachelor’s or Master’s degree in a related field • Online Casino Operations experience specifically across the sports betting and casino industry • Proven expertise managing data and analytics across KPIs, active users, and integrations • Expert experience managing, leading and building a wider team • Experienced in the areas of fraud prevention, new game development, and customer support

Benefits

• Quarterly performance bonuses • Flexible working hours • Top-of-the-line equipment • Education allowance • Referral bonuses • 28 days paid annual leave • Highly talented, dependable co-workers in a global, multicultural organisation • Our teams are small enough for you to be impactful • Our business is globally established and successful, offering stability and security to our Team Members