Content Operations Analyst

March 7

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Springboard

Springboard is an online learning platform specializing in career-focused bootcamps that provide training in fields such as Data Science, Data Analytics, Software Engineering, Cybersecurity, and UI/UX Design. With a strong emphasis on mentorship and personalized support, Springboard offers a job guarantee for its graduates, ensuring they acquire the skills necessary to land a job in these competitive fields. The platform's curriculum includes hands-on projects, regular one-on-one guidance with industry mentors, and comprehensive career coaching.

Career Advice โ€ข Charity โ€ข Hospitality โ€ข Leisure โ€ข Tourism

๐Ÿ“‹ Description

โ€ข Evaluate and improve the quality of online learning experiences across three business lines. โ€ข Work cross-functionally with internal teams and subject matter experts. โ€ข Ensure content meets quality standards and gather feedback to improve course quality. โ€ข Support in analyzing learner engagement data and feedback. โ€ข Collaborate on content development and editing tasks as needed.

๐ŸŽฏ Requirements

โ€ข 1-2 years of experience in course and curriculum development, report writing, quality assurance, instructional design, content operations or data analytics. โ€ข Open to working with teams in North American and Middle Eastern time zones. โ€ข Proficiency in quality assurance methodologies, bug reporting, and testing tools. โ€ข Familiarity with e-learning authoring tools (Articulate Storyline, Adobe Captivate). โ€ข Experience using data analytics tools to assess learner engagement. โ€ข Basic knowledge of UI/UX principles to assess learner experience (good-to-have). โ€ข Familiarity with Learning Management Systems (LMS) like Blackboard, Canvas (good-to-have). โ€ข Knowledge of e-learning standards such as SCORM (good-to-have).

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