Teaching Assistant - Cyber Security Career Track

February 5

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Springboard

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Springboard is a charity focused on empowering disadvantaged individuals through hospitality, leisure, and tourism training. It provides employability programs, partnering with schools, colleges, and businesses to cultivate skills and opportunities for individuals looking to enter or advance in the hospitality sector. Through various training initiatives, competitions, and career support resources, Springboard aims to enhance career prospects and nurture talent in the hospitality industry.

Career Advice • Charity • Hospitality • Leisure • Tourism

11 - 50 employees

Founded 1990

📚 Education

🌍 Social Impact

📋 Description

• Springboard has launched an online Cyber Security Career Track in which students learn with the help of a curated curriculum, mentors, career coaches and teaching assistants (TAs). Our student support network comprises some of the best cybersecurity experts in the field. • We are looking to hire a TA who is an experienced cybersecurity professional and is passionate about supporting students to learn the content covered in our cybersecurity syllabus. • TAs provide support via chat and emails to help students progress in the curriculum by answering quick-stop questions.

🎯 Requirements

• Available on your shift to answer subject matter questions and provide feedback/troubleshooting on student exercises, projects and other curriculum related elements • Able to cover 20 hours per week during regular business hours Monday - Friday, 9AM - 5PM Pacific Time • Empathetic, kind, polite and have excellent written communication skills • Patient and take your time to understand the intent of the student when they reach out, analyze their issue and further adapt to the situation depending on the dynamics of the interaction • Able to demonstrate interest in the student's success • Proficient with and able to explain usage of tools covered in the cybersecurity curriculum • Effective at guiding learners through content, as well as troubleshooting and responding to technical questions; sharing screens/control as necessary to facilitate guidance • Great at time management and prioritizing important elements at times of high TA demand • Become familiar with other student support channels and are able to direct the student to the appropriate channel if relevant (e.g. the career coach for career related questions or the job guarantee)