Sprinklr
Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.
Social Media Management • Customer Experience Management • Enterprise Cloud Computing
Director - Product Management, CPaaS (Voice Focus)
December 6, 2024
Sprinklr
Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.
Social Media Management • Customer Experience Management • Enterprise Cloud Computing
📋 Description
• Define and own the product vision • Analyze market trends and feedback • Lead end-to-end product lifecycle • Collaborate with engineering for voice solutions • Ensure compliance with regulations
🎯 Requirements
• Define and own product vision and strategy • Analyze market trends and customer feedback • Lead end-to-end product lifecycle • Collaborate with engineering teams • Ensure compliance with regulations • Drive adoption through education and training
🏖️ Benefits
• Comprehensive health plans • Leading well-being programs • Financial protection for you and your family
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