Lead Project Manager - LATAM
September 23
Description
• Manage end-to-end delivery of multi-market, global implementations • Own and manage project management of CCaaS implementation • Ensure customer business requirements and KPIs are delivered • Drive relationships with key customers and internal stakeholders • Maintain deep Sprinklr platform knowledge for project plans • Provide weekly project status and burn reports to stakeholders • Lead a team striving for quality in project delivery
Requirements
• Spanish (fluent) & English (conversational) • 5-10 years' experience in CCaaS delivery/deployment, Contact Centers, or similar industry • Strong Project Management experience with certifications in PMP and Scrum strongly preferred • Strong stakeholder management experience including at the executive level • Ability to identify and resolve issues, manage risk models, perform resource allocations and run large-scale cross-functional team meetings • Strong knowledge of software development life cycles • Strong verbal and written communication skills
Benefits
• Comprehensive health plans • Leading well-being programs • Financial protection for you and your family
Apply NowSimilar Jobs
September 19
Manage software projects at Uptalent.io, ensuring client satisfaction and success.