Sprout Social, Inc.
Sprout Social, Inc. is a powerful social media management platform designed to transform marketing strategies and enhance customer engagement for businesses. It offers an all-in-one solution that includes tools for publishing and planning of social content, analytics for performance insights, and features aimed at influencer marketing and employee advocacy. Trusted by over 30,000 brands, Sprout Social leverages AI and automation to streamline workflows and deliver real business value across organizations.
Social Media Management • Facebook • Twitter • Instagram • LinkedIn
Senior Solutions Engineer - APAC
February 19
Sprout Social, Inc.
Sprout Social, Inc. is a powerful social media management platform designed to transform marketing strategies and enhance customer engagement for businesses. It offers an all-in-one solution that includes tools for publishing and planning of social content, analytics for performance insights, and features aimed at influencer marketing and employee advocacy. Trusted by over 30,000 brands, Sprout Social leverages AI and automation to streamline workflows and deliver real business value across organizations.
Social Media Management • Facebook • Twitter • Instagram • LinkedIn
📋 Description
• Sprout Social is looking to hire a Senior Solutions Engineer to join our Customer Experience team. • Joining the CX team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. • Work alongside some of the sharpest minds in the industry, with brands including Jollibee, SPH Media, Sony and Yamaha. • Partner with Account Executives to provide full deal support to some of our largest customers. • Own the technical elements of the RFP and security documentation processes. • Serve as a technical expert in all Sprout products and features. • Break down complex topics into easily-digestible takeaways for your audience.
🎯 Requirements
• 5+ years of tech/SaaS experience, with 3+ years in a Solutions Engineer role (or similar) partnering with Account Executives and selling into Enterprise customers • Experience demonstrating a software platform (Making presentations) • Understanding of social networks (in particular: Twitter/X, Facebook, Instagram and LinkedIn) and social media strategy for large organizations • Understanding Influencer marketing and how organizations and brands leverage social. • Experience with Salesforce esp. Service Cloud is a plus • Experience presenting to Marketing and Social Media Professionals including Directors/VPs of Marketing and CMOs • Understanding of all components of a software sales process
🏖️ Benefits
• Insurance and benefit options that are built for both individuals and families • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program • High-quality and well-maintained equipment—your computer will never prevent you from doing your best • Wellness initiatives to ensure both health and mental well-being of our team • Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
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