Technical Project Manager

March 18

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Spryker

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Spryker is a leading enterprise commerce platform recognized for its sophisticated and modular digital solutions catering to B2B, B2C, and marketplace needs. It offers a cloud-native, headless, API-first platform that enables businesses to transform and scale rapidly. With a focus on composable commerce and packaged business capabilities, Spryker supports a wide range of industries, including automotive, industrial goods, and consumer packaged goods (CPG). It leverages its extensive partner network to provide flexibility and expandability for businesses aiming for digital transformation, efficiency optimization, and new revenue stream generation. Spryker's platform is designed for multiple use cases, ensuring agility and adaptability in dynamic market conditions.

PHP • Commerce • e-commerce • Spryker • Online Shop

201 - 500 employees

Founded 2014

🤝 B2B

🏪 Marketplace

🛍️ eCommerce

📋 Description

• Reporting to Alex Franke within our C4L team (customer 4 life), you’ll be the trusted advisor for our enterprise customers, guiding them through the implementation and expansion of our cutting-edge commerce technology with Spryker’s Success Enabling Services. • You’ll lead the Spryker Expert Services delivery team of Technical/Product consultants and collaborate with customers, solution partners & Spryker internal teams to ensure successful delivery of services with high customer satisfaction. • This is your chance to shape the future of digital commerce while driving innovation and excellence in a fast-paced, customer-focused environment. • Become a trusted advisor to enterprise customers, guiding them in leveraging Spryker’s technology to achieve their business goals. • Maintain high diligence in service delivery projects, ensuring high-quality documentation and compliance with defined processes. • Act as the primary point of contact during the Service Engagement, ensuring smooth communication between customers, partners, and internal teams. • Own the end-to-end service delivery, from sales to go-live, managing expectations and ensuring customer success. • Lead multiple enterprise projects simultaneously, optimizing scope, resources, timelines, and budgets with your project team. • Work closely with Spryker’s Head of Success Enabling Services, to define new consulting services based on customer/partner needs • Work on continuous improvement of the existing service offerings by regularly gathering feedback from internal/external stakeholders • Contribute to knowledge management of Expert Services by capturing and organising the consulting delivery knowledge and assets

🎯 Requirements

• 2+ years of experience managing complex enterprise software projects with an understanding of end-to-ed implementation processes, agile development methodologies, and software deployment procedures. • Background in project management within large enterprise environments (e.g., professional services firms, implementation partners, or similar organizations handling large-scale software deployments). • Proficient in Agile Scrum and Waterfall methodologies, with experience using tools like ChatGPT, Jira, Confluence, Salesforce CRM, PowerPoint, Excel, and Google Suite. • A strategic thinker, able to anticipate challenges related to business, technical, and cultural factors. • Strong problem solver, collaborating with teams like Customer Success and Product Development to find effective solutions. • Strong organizational skills, with a focus on documentation, governance, and structured project execution. • Excellent communication and presentation skills in English and German. • Familiarity with tools like AWS and NewRelic or similar interfaces. • Comfortable with periodic travel (up to 25% per month) to customer locations and Spryker's headquarters in Berlin

🏖️ Benefits

• Ultimate Flexibility: Work from anywhere with fully flexible hours and unlimited vacation days. Enjoy a generous office equipment allowance to create a workspace that inspires your best work—wherever you are. • Growth Opportunities: Invest in your future with a dedicated budget for self-learning tools, training, workshops, and language classes. Benefit from regular 360° feedback and personalized development plans that help you grow both personally and professionally. • Inclusive & Diverse Culture: Embrace your authentic self in an environment that celebrates diversity. We actively support affinity groups, partner with various organizations, and have our own Diversity Council—ensuring everyone has a voice and equal opportunities to shine. • The Spryker Spirit: Experience a low-ego, collaborative culture that values connection and innovation. Join a community that regularly hosts engaging virtual and in-person events, from casual meetups to legendary gatherings in surprising locations. • Cutting-Edge Innovation: Be at the forefront of enterprise commerce by working with the latest technologies and tools. At Spryker, innovation isn’t just part of our product—it’s in our DNA. Help us shape the future of digital transformation. • Embrace the FLOW: Live our FLOW philosophy—Flexible, Life, Oryx, Work—which redefines the work-life balance. We focus on outcomes over outputs, empowering you to integrate work seamlessly with your life aspirations and enjoy a truly dynamic work experience.