SPT Labtech
sample management • high content analysis • liquid handling • cell-based imaging • automation
Field Service Engineer
November 22
SPT Labtech
sample management • high content analysis • liquid handling • cell-based imaging • automation
Description
• SPT Labtech is looking for an experienced remote based Field Service Engineer ideally located in the area of Copenhagen, Denmark. • Coordinate and manage emergency/preventive maintenance service calls as a Field Service Engineer. • You'll be responsible for scheduling and performing territory service work, ensuring a high degree of customer satisfaction. • Travel across mainland Europe, primarily serving Denmark, with occasional longer distance travel, anticipating 12-16 days per month of overnight travel on average. • Provide on-site support for a range of exciting products, making it a varied and stimulating work experience. • Responsible for account management and timely completion of all required documentation. • Communicate any product quality issues to the appropriate persons and work closely with the Sales team and Field Applications Specialists. • Embrace core values: Agile, Collaborative, Customer Centric & Innovative.
Requirements
• Exceptional time management skills and ability to prioritise workload. • You'll be a self motivated team player. • Previous experience working with sample management or liquid handling equipment is advantageous. • Ability to travel on short notice which at times could involve at least 70% travel. • Previous experience with electro-mechanical and automated systems, ideally within the life sciences or pharmaceutical sectors. • Strong customer focus. • Excellent communication skills and a proactive approach to workload. • Education equivalent of at least one of the following: Engineering Apprenticeship and HNC, or HND in Electrical or Mechanical Engineering. • Valid Passport.
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